ORDERING INFORMATION Web Sale Customer Service +1.780.439.7466 x.115 When ordering from gravitypope.com: 1. Select a colour and size from the drop down and add it to your bag. 2. Click "view bag" 3. Proceed to check out and complete all of the highlighted fields and if you have any special instructions or sizing information we should know about, enter them in the "additional comments" field and click "review order". 4. After you review your request, click "place my order." We will use the size you requested as your most common size worn. If you have any additional information about your foot shape or sizes worn, PLEASE use the comments box to provide us with this information. We fill all of our orders from our store inventory, which may have been tried on. If you are particular about the condition of your shoes, please acknowledge this in your initial request. The size you selected may not be available for sale.  We verify the availability of every request we receive and we reply to your request accordingly. If we can fill all, or a portion of your order, we will forward a PayPal invoice to complete the secure transaction online. If you have any questions at all, contact us at mailorder@gravitypope.com with any questions.