The health and safety of our employees and clients is our top priority. We will continue to take all necessary precautions to safely serve clients. We assure you everyone's safety is top of mind for a safe shopping environment in our stores.
STORE OPEN INFORMATION
Most locations are now open at a reduced capacity in accordance with local government restrictions. Please note additional safety measures are in place and employees are strictly monitoring capacity to advise when clients can enter. Masks must be worn by all and hand sanitization is mandatory upon entering the store.
EDMONTON TAILORED GOODS
Curbside Pickup Available
VANCOUVER TAILORED GOODS
IN STORE PICKUP
We are pleased to offer the option of in store pickup, allowing you to safely shop from home and pickup your purchase at your local gravitypope. Currently our Toronto location is offering curbside pickup at our storefront only.
Our in-store return/exchange policy is extended from 14 days to 21 days from date of purchase until further notice.
· if feeling ill, do not visit our stores and shop from home instead
· clients & employees are required to wear masks in all locations
· hand sanitizer must be applied by employees and clients upon entry
· maintain 2 metres distance at all times
· shop with a purpose and limit shopping in groups in accordance with local health guidance
· minimize handling of display product by asking an employee for assistance
· employees reserve the right to refuse instore service to those not abiding by government health and safety restrictions
· contactless tap limit for credit cards has been increased to $250
· PIN pads are sanitized after each use
· high touch surfaces are regularly disinfected and cleaning processes are enhanced for the entire store
· employees are continually informed to practice best preventative measures including frequent hand washing
· certain clothing, footwear, and other products may not be permitted to be tried on
· fitting rooms will be sanitized after each use
· product is set aside for 48 hours or sanitized after it has been handled
· cash payments will not be accepted at this time
WISHING YOU PEACE, HAPPINESS AND WARMTH THIS HOLIDAY SEASON