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Careers

gravitypope is independently owned and has boutiques across Canada that provide an extensive array of carefully chosen, beautiful, unique and handcrafted collections of footwear, clothing and accessories, gathered from all over the world. Our team is passionate about service, design, quality, materials, and manufacturing processes. Learn more.

gravitypope is an equal opportunity employer, where everyone has the chance to provide feedback and ideas across departments. We offer a variety of competitive benefits including medical coverage and a generous employee discount. If this sounds like the type of culture you thrive in, we invite you to apply to join our diverse, tight-knit team of smart, creative and passionate people.

 

JOIN THE TEAM

CURRENTLY RECRUITING

REGIONAL MANAGER

FULL TIME

EDMONTON

Interested candidates are invited to complete the application form and attach their resume.

gravitypope is looking for the right individual to fill the key role of Regional Manager, based out of Edmonton. The Regional Manager is responsible for the sales, operations, and strategic planning of all locations in their area, as well as ensuring key financial objectives and company goals are met. The Regional Manager will lead and participate in initiatives relating to retail management, cross-functional departments, and the senior management team.

Duties and responsibilities include:

  • Motivate and develop a winning team committed to providing exceptional customer service
  • Oversee hiring, training, and development of store management staff
  • Provide timely annual performance reviews for all direct reports
  • Supervise and support staff through open dialogue, training, career-orientated discussions, and continuous performance management
  • Conduct biweekly meetings with store management to discuss sales strategies and location goals
  • Develop and implement strategies around improving the sales performance
  • Review monthly reports to ensure expense control and proactively plan service and sales goals
  • Assist with the creation and implementation of company policies and procedures
  • Protect and preserve gravitypope’s assets by deterring opportunities for loss
  • Maintain a consistent and regular presence in store locations, some travel is required
  • In partnership and alignment with cross-functional departments, ensure that communication, workflow, supplies, and equipment are set up properly and are effectively operating
  • Work with Director of Operations and Inventory Control to create, maintain and streamline stock procedures to ensure efficient receiving
  • Assist with planning in-store or in-city events to help increase store sales
  • Create strategies for expanding the gravitypope clientele

The ideal candidate would possess the following qualifications:

  • Post secondary degree or diploma in a related field is an asset
  • 5+ years experience in a retail environment
  • 5+ years experience in a management role
  • Proficiency with Microsoft Office applications
  • Experience with integrated retail and point of sales software platforms is an asset
  • Excellent numerate and analytical skills
  • Excellent communication skills and strong leadership background
  • Proven ability to manage multiple complex priorities, as well as ensure a high quality of work completed within an acceptable timeframe
  • Ability to delegate effectively
  • High attention to detail
  • Self-motivated and goal orientated
  • Capable of working independently and with others in a collaborative process 
  • Ability to comprehensively communicate vision and strategy
  • Exceptional customer service skills
  • Negotiation and conflict management skills
  • Strong understanding of the retail industry

gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

Join the Team! 

Commitment to Diversity and Inclusion:

gravitypope wants all of their employees to be valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

SHIPPING & RECEIVING ASSOCIATE - WAREHOUSE

FULL TIME

EDMONTON

Interested candidates are invited to complete the application form and attach their resume. 

gravitypope is looking for full time applicants to fill the key role of Shipping & Receiving Associate at our Vancouver Warehouse. The Shipping & Receiving Associate is responsible for keeping accurate inventory records and facilitating the timely movement of goods in and out of gravitypope. Hours of work will fluctuate according to seasonal requirements

Duties and responsibilities include:

  • Load, unload, sort, and move shipments by hand or using material handling equipment
  • Compare shipment contents with records to verify accuracy, perform spot checks of goods received to determine quality and identify description errors
  • Document any damaged shipments and report lost cartons or shipment
  • Upload completed receiving documents in a timely manner
  • Ticket product in accordance with company guidelines in a timely manner
  • Complete distribution documents
  • Gather customer requests and transfer product to appropriate location in a timely manner
  • Ensure accurate inventory records and documentation through provided company resources
  • Efficiently condense product in the stock room to maximize space
  • Completing time sensitive tasks such as Return Authorizations or Re-tickets
  • Maintain safe working conditions and keep shipping area and aisles clean, free of debris, and organized
  • Assist Ecommerce department with shipping tasks as required
  • Additional duties as per job requirements

The ideal candidate would possess the following qualifications:

  • 1 years + years experience in a similar role
  • Excellent organizational skills, high levels of accuracy, and attention to detail
  • Proactive and able to problem solve
  • Ability to multitask, prioritize and stay focused
  • Maximize productivity with minimum supervision
  • Positive attitude
  • Good interpersonal communication
  • Basic POS and Microsoft Office skills
  • Ability to lift up to 50lbs

    gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

    Join the Team! 

    STORE MANAGER - DR MARTENS

    FULL TIME

    EDMONTON

    Interested candidates are invited to complete the application form and attach their resume.

    We are looking for the right individual to fill the instrumental role of Store Manager in our Dr Martens West Edmonton Mall location. The Store Manager is responsible for growing profitability by leading all aspects of daily and strategic operations within their location. They oversee Client Service Associates, Client Service Professionals and shipping and receiving responsibilities to maximize effectiveness and reach optimal store performance.

    Duties and responsibilities include:

    • Leading and supporting a team of 3-6 employees through delegation, open dialogue, career-oriented discussions, and regular performance management and evaluation
    • Taking a creative approach to meeting sales targets while developing and maintaining exceptional client relationships
    • Turning casual shoppers into loyal customers through genuine and reliable clientele practices
    • Manage client expectations with client returns and repairs through prompt repair service turnaround
    • Identifying and prioritizing store needs in order to accomplish business objectives efficiently and effectively
    • Act as Ambassador of the Dr Martens brand both in and outside of work through positive community involvement
    • Overseeing stocking, shipping and receiving to ensure efficient inventory movement
    • Maintaining a safe, clean, organized and saleable showroom and stockroom at all times
    • Recruiting, onboarding, training and scheduling
    • Prioritizing administrative work so deadlines can be met without compromising sales
    • Evaluating and altering work processes to maximize efficiency
    • Managing a budget and overseeing store maintenance
    • Eliminating loss through effective loss prevention practices and incident reporting
    • Ensure timely shipment of all shipping and curbside pickup E-Commerce orders to and from the Dr. Martens store location.

    The ideal candidate would possess the following qualifications:

    • Post-secondary degree or diploma in a related field would be considered an asset
    • Minimum 2 years' experience in a retail environment
    • Minimum 1 year experience in a managerial role
    • Proficiency with Microsoft Office applications
    • Experience with integrated retail and point of sales software platforms is an asset
    • Familiarity with Dr Martens’ product, clientele, and brand
    • Excellent communication and customer service skills
    • Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
    • High attention to detail
    • Strong understanding of the retail industry

    Dr Martens offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

    Join the Team! 

    Interested candidates are invited to complete the application form and attach their resume.

    ONLINE SERVICE SPECIALIST

    FULL TIME

    EDMONTON

    Interested candidates are invited to complete the application form and attach their resume.

    gravitypope is looking for full time applicants to fill the key role of Online Service Specialist at our Edmonton Ecommerce office. The Online Service Specialist creates an atmosphere that fosters client realization, retention, and loyalty. They facilitate proactive, quick, and clear communication with online clients to offer a superior user experience. They identify client needs and present honest opportunities for upselling and cross-selling. They are invested in learning about gravitypope’s vast product selection to make tailored recommendations to clients. They provide support to the Online Fulfillment team as needed to ensure service expectations are met. The ideal candidate has experience in online sales and customer service with a desire to work in the fashion industry. They are organized, energetic, positive and eager to learn about gravitypope’s expansive product selection while gaining experience in omnichannel customer service.

    Duties and responsibilities include:

    • Identifying and assessing client needs to achieve satisfaction
    • Ensuring client phone, chat and email messages are responded to quickly and effectively
    • Helping maintain email inbox organization to ensure all queries are responded to in a timely manner
    • Ensuring clients are sent regular updates on order status, helping mitigate complaints on order delays and errors through proactive communication
    • Liaison with retail locations to ensure a seamless omnichannel experience for the client
    • Notifying fulfillment team of order changes, cancellations and exchange requests
    • Contributing to a positive work environment
    • Supporting the order fulfillment team as required

    The ideal candidate possesses the following qualifications:

    • 1 years + of experience in customer service
    • Excellent written and verbal communication skills
    • Strong ability to negotiate and find agreeable solutions
    • Experience with Microsoft Teams and Smartsheets is an asset
    • Experience with Shopify and chat applications is an asset
    • Ability to work independently
    • Ability to multi-task and prioritize while ensuring a high quality of work is completed on time
    • Excellent numerate and analytical skills
    • Strong written and verbal communication skills
    • High attention to detail

    gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package for fulltime positions, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

    Commitment to Diversity and Inclusion:

    gravitypope wants all of their employees to be valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

    Join the Team! 

    We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

    REGIONAL MANAGER

    FULL TIME

    CALGARY

    Interested candidates are invited to complete the application form and attach their resume.

    gravitypope is looking for the right individual to fill the key role of Regional Manager, based out of Calgary. The Regional Manager is responsible for the sales, operations, and strategic planning of all locations in their area, as well as ensuring key financial objectives and company goals are met. The Regional Manager will lead and participate in initiatives relating to retail management, cross-functional departments, and the senior management team.

    Duties and responsibilities include:

    • Motivate and develop a winning team committed to providing exceptional customer service
    • Oversee hiring, training, and development of store management staff
    • Provide timely annual performance reviews for all direct reports
    • Supervise and support staff through open dialogue, training, career-orientated discussions, and continuous performance management
    • Conduct biweekly meetings with store management to discuss sales strategies and location goals
    • Develop and implement strategies around improving the sales performance
    • Review monthly reports to ensure expense control and proactively plan service and sales goals
    • Assist with the creation and implementation of company policies and procedures
    • Protect and preserve gravitypope’s assets by deterring opportunities for loss
    • Maintain a consistent and regular presence in store locations, some travel is required
    • In partnership and alignment with cross-functional departments, ensure that communication, workflow, supplies, and equipment are set up properly and are effectively operating
    • Work with Director of Operations and Inventory Control to create, maintain and streamline stock procedures to ensure efficient receiving
    • Assist with planning in-store or in-city events to help increase store sales
    • Create strategies for expanding the gravitypope clientele

    The ideal candidate would possess the following qualifications:

    • Post secondary degree or diploma in a related field is an asset
    • 5+ years experience in a retail environment
    • 5+ years experience in a management role
    • Proficiency with Microsoft Office applications
    • Experience with integrated retail and point of sales software platforms is an asset
    • Excellent numerate and analytical skills
    • Excellent communication skills and strong leadership background
    • Proven ability to manage multiple complex priorities, as well as ensure a high quality of work completed within an acceptable timeframe
    • Ability to delegate effectively
    • High attention to detail
    • Self-motivated and goal orientated
    • Capable of working independently and with others in a collaborative process 
    • Ability to comprehensively communicate vision and strategy
    • Exceptional customer service skills
    • Negotiation and conflict management skills
    • Strong understanding of the retail industry

    gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

    Join the Team! 

    Commitment to Diversity and Inclusion:

    gravitypope wants all of their employees to be valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

    We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

    SHIPPING & RECEIVING ASSOCIATE - WAREHOUSE

    FULL TIME

    VANCOUVER

    Interested candidates are invited to complete the application form and attach their resume. 

    gravitypope is looking for full time applicants to fill the key role of Shipping & Receiving Associate at our Vancouver Warehouse. The Shipping & Receiving Associate is responsible for keeping accurate inventory records and facilitating the timely movement of goods in and out of gravitypope. Hours of work will fluctuate according to seasonal requirements

    Duties and responsibilities include:

    • Load, unload, sort, and move shipments by hand or using material handling equipment
    • Compare shipment contents with records to verify accuracy, perform spot checks of goods received to determine quality and identify description errors
    • Document any damaged shipments and report lost cartons or shipment
    • Upload completed receiving documents in a timely manner
    • Ticket product in accordance with company guidelines in a timely manner
    • Complete distribution documents
    • Gather customer requests and transfer product to appropriate location in a timely manner
    • Ensure accurate inventory records and documentation through provided company resources
    • Efficiently condense product in the stock room to maximize space
    • Completing time sensitive tasks such as Return Authorizations or Re-tickets
    • Maintain safe working conditions and keep shipping area and aisles clean, free of debris, and organized
    • Assist Ecommerce department with shipping tasks as required
    • Additional duties as per job requirements

    The ideal candidate would possess the following qualifications:

    • 1 years + years experience in a similar role
    • Excellent organizational skills, high levels of accuracy, and attention to detail
    • Proactive and able to problem solve
    • Ability to multitask, prioritize and stay focused
    • Maximize productivity with minimum supervision
    • Positive attitude
    • Good interpersonal communication
    • Basic POS and Microsoft Office skills
    • Ability to lift up to 50lbs

      gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

      Join the Team! 

      CLOTHING CLIENT SERVICE ASSOCIATE

      PART TIME

      VANCOUVER

      Interested candidates are invited to complete the application form and attach their resume. 

      gravitypope is looking for part time applicants to fill the key role of Client Service Associate at our Tailored Goods Vancouver gravitypope location. The Tailored Goods Clothing Client Service Associate is responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty. 

      Duties and responsibilities include:

      • Providing exceptional customer service at all times
      • Developing, maintaining, and growing a personal repeat client base
      • Actively working to reach individual and store sales goals
      • Staying up-to-date on all product knowledge, company information, promotions, and campaigns
      • Performing store operational duties, such as cleaning and stocking, as required
      • Acting as an ambassador and bringing positive recognition to the gravitypope brand

      The ideal candidate would possess the following qualifications:

      • Retail experience is an asset, but not necessary
      • Superior customer service skills
      • Genuine love of fashion
      • Familiarity with gravitypope’s product, clientele, and brand
      • Basic to intermediate computer skills
      • Strong written and verbal communication and interpersonal skills
      • Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
      • High attention to detail
      • Self motivated and goal oriented
      • Capable of working independently and with others in a collaborative process

        gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

        Join the Team! 

        FOOTWEAR CLIENT SERVICE ASSOCIATE

        FULL + PART TIME

        VANCOUVER

        Interested candidates are invited to complete the application form and attach their resume. 

        gravitypope is looking for full and part time applicants to fill the key role of Footwear Client Service Associate at our Vancouver Kitsilano and Gastown gravitypope locations. The Footwear Client Service Associate is responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty. 

        Duties and responsibilities include:

        • Providing exceptional customer service at all times
        • Developing, maintaining, and growing a personal repeat client base
        • Actively working to reach individual and store sales goals
        • Staying up-to-date on all product knowledge, company information, promotions, and campaigns
        • Performing store operational duties, such as cleaning and stocking, as required
        • Acting as an ambassador and bringing positive recognition to the gravitypope brand

        The ideal candidate would possess the following qualifications:

        • Retail experience is an asset, but not necessary
        • Superior customer service skills
        • Genuine love of fashion
        • Familiarity with gravitypope’s product, clientele, and brand
        • Basic to intermediate computer skills
        • Strong written and verbal communication and interpersonal skills
        • Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
        • High attention to detail
        • Self motivated and goal oriented
        • Capable of working independently and with others in a collaborative process

        gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

        Join the Team! 

        SHIPPING & RECEIVING ASSOCIATE 

        FULL TIME

        VANCOUVER

        Interested candidates are invited to complete the application form and attach their resume. 

        gravitypope is looking for full time applicants to fill the key role of Full Time Shipping & Receiving Associate at our Vancouver Kitsilano locations. The Shipping & Receiving Associate is responsible for all shipping & receiving aspects of their gravitypope location to support the sales team. Hours of work will fluctuate according to seasonal requirements.

        Duties and responsibilities include:

        • Timely completion of incoming and outgoing transfers between gravitypope locations
        • Packing up and shipping out ecommerce web consolidations
        • Efficiently condensing product in the stock room to maximize space
        • Ensure accurate inventory records and documentation through provided company resources
        • Maintaining a clean and organized stockroom
        • Completing store-to-store client transfers daily
        • Completing weekly outstanding transfer log & reconciliation
        • Completing time sensitive tasks such as Return Authorizations or Re-tickets
        • Additional duties as per job requirements

        The ideal candidate would possess the following qualifications:

        • Possess excellent organizational skills
        • High level of accuracy and attention to detail
        • Proactive and able to problem solve
        • Ability to multitask, prioritize and stay focused in a busy environment
        • Maximize productivity with minimum supervision
        • Positive attitude
        • Good interpersonal communication
        • Basic POS and Microsoft Office skills
        • Ability to lift up to 50lbs

          gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

          Join the Team! 

          FOOTWEAR CLIENT SERVICE ASSOCIATE

          FULL + PART TIME

          TORONTO

          Interested candidates are invited to complete the application form and attach their resume.

          gravitypope is looking for full and part time applicants to fill the key role of Footwear Client Service Associate at our Toronto gravitypope location. The Footwear Client Service Associates is responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty. Successful applicants must have weekend availability.

          Duties and responsibilities include:

          • Providing exceptional customer service at all times
          • Developing, maintaining, and growing a personal repeat client base
          • Actively working to reach individual and store sales goals
          • Staying up-to-date on all product knowledge, company information, promotions, and campaigns
          • Performing store operational duties, such as cleaning, stocking, shipping and receiving
          • Facilitating online ecommerce sales
          • Acting as an ambassador and bringing positive recognition to the gravitypope brand

          The ideal candidate possesses the following qualifications:

          • Retail experience is an asset, but not necessary
          • Superior customer service skills
          • Genuine love of fashion
          • Familiarity with gravitypope’s product, clientele, and brand
          • Basic to intermediate computer skills
          • Strong written and verbal communication and interpersonal skills
          • Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
          • High attention to detail
          • Self motivated and goal oriented
          • Capable of working independently and with others in a collaborative process

          gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package for fulltime positions, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

          Commitment to Diversity and Inclusion:

          gravitypope wants all of their employees to be valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

          Join the Team! 

          We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

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