Careers

Interested candidates are invited to complete the application form and attach their resume. 

The Online Service Specialist is organized, energetic, positive, and eager to learn about gravitypope’s expansive product selection. The ideal candidate has experience in online sales and customer service with a desire to work in the fashion industry. They provide support to the Online Fulfillment team as needed to ensure service expectations are met.They must have excellent communication skills with the ability to assist clients through multiple channels. They easily identify client needs to make tailored recommendations. Online Service Specialists are creative thinkers with good judgement that provide solutions to mitigate costs while providing excellent service to clients. Weekend available is required.

Compensation is based on position responsibilities, relevant experience, job-related skills, location, and performance. Employee perks can include a comprehensive benefits package, generous discounts, a Friends & Family program, a fitness allowance, contests, and the opportunity to work in a dynamic, growth-focused environment.

Duties and responsibilities include:

• Identify and assess client needs to achieve satisfaction
• Ensure client phone, chat and email messages are responded to quickly and effectively
• Help maintain email inbox organization to ensure all queries are responded to in a timely manner
• Ensure clients are sent regular updates on order status, help mitigate complaints on order delays and errors through proactive communication
• Liaison with retail locations to ensure a seamless omnichannel experience for the client
• Notify fulfillment team of order changes, cancellations and exchange requests
• Contribute to a positive work environment
• Support order fulfillment team as required

The ideal candidate would possess the following qualifications:

• A keen interest in fashion and the product sold at gravitypope
• 1 years + of experience in customer service
• Excellent written and verbal communication skills
• Ability to negotiate and find agreeable solutions
• Ability to work independently
• Ability to prioritize while ensuring a high quality of work
• High attention to detail
• Excellent numerate and analytical skills
• Experience with Microsoft Teams and Smartsheets is an asset but not required
• Experience with Shopify, Shipstation, and chat applications is an asset but not required

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

Client Service team members within our Edmonton locations are responsible for creating an atmosphere on the sales floor that fosters client connection, retention, and loyalty. Full and Part Time opportunities are available. Weekend availability may be required.

Compensation is based on position responsibilities, relevant experience, job-related skills, location, and performance. This role is also eligible for sales incentive earnings in addition to base pay. Employee perks can include a comprehensive benefits package, generous discounts, a Friends & Family program, a fitness allowance, contests, and the opportunity to work in a dynamic, growth-focused environment.

Duties and responsibilities include:

• Providing exceptional customer service at all times
• Developing, maintaining, and growing a personal repeat client base
• Actively working to reach individual and store sales goals
• Staying up-to-date on all product knowledge, company information, promotions, and campaigns
• Performing store operational duties, such as cleaning and stocking, as required
• Acting as an ambassador and bringing positive recognition to the gravitypope brand

The ideal candidate would possess the following qualifications:

• 1+ years experience in an elevated service environment
• 1+ years experience in a fashion retail setting preferred
• Superior customer service skills
• Genuine love of fashion
• Familiarity with gravitypope’s product, clientele, and brand
• Proficient computer skills
• Strong written and verbal communication and interpersonal skills
• Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
• High attention to detail
• Self motivated and goal oriented
• Capable of working independently and with others in a collaborative process

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

The Store Manager in our Calgary location is responsible for growing profitability by leading all aspects of daily and strategic operations within their location. They oversee all employees within their location to maximize effectiveness and reach objectives. 

This position is suited to a leader who is passionate and hands-on when it comes to driving business and delivering the finest client experience. The Store Manager drives and maximizes business by working closely with all cross-functional partners, including Operations, Visual Merchandising, Human Resources, and Finance, to set up their store and team for success. 

Compensation is based on relevant experience, job-related skills, location, and performance. This role is eligible for sales incentive earnings in addition to base pay. Employee perks can include a comprehensive benefits package, generous discounts, a Friends & Family program, a fitness allowance, contests, and the opportunity to work in a dynamic, growth-focused environment.

Duties and responsibilities include:

• Lead and support a team of 15-20 employees through delegation, open dialogue, career-oriented discussions, and regular performance management and evaluation
• Meet sales targets while developing and maintaining exceptional client relationships
• Turn casual shoppers into loyal clients through genuine and reliable clientele practices
• Manage client expectations with client returns and repairs through prompt repair service turnaround
• Identify and prioritize store needs to accomplish business objectives efficiently and effectively
• Act as ambassador of the gravitypope brand both in and outside of work through positive community involvement
• Oversee stocking shelves and shipping and receiving to ensure efficient inventory movement
• Maintain a safe, clean, organized and saleable showroom and stockroom
• Recruit, onboard, train and schedule employees as needed
• Prioritize administrative work so deadlines can be met without the compromise of sales
• Evaluate and alter work processes to maximize efficiency
• Manage a budget and oversee store maintenance
• Eliminate loss through effective loss prevention practices and incident reporting
• Ensure timely processing of all product to ship and E-Commerce curbside pickup orders to and from the Calgary location. 

The ideal candidate would possess the following qualifications:

• Minimum 3 years of experience in a retail environment
• Minimum 2 years of experience in a managerial role
• Post-secondary degree or diploma in a related field would be considered an asset
• Proficiency with Microsoft Office applications
• Experience with integrated retail and point of sales software platforms is an asset
• Familiarity with gravitypope product, clientele, and brand
• Excellent communication and client service skills
• Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
• High attention to detail
• Strong understanding of the retail industry 

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume.

The Store Manager in our Vancouver Tailored Goods clothing location is responsible for growing profitability by leading all aspects of daily and strategic operations within their location. They oversee all employees within their location to maximize effectiveness and reach objectives. 

This position is suited to a leader who is passionate and hands-on when it comes to driving business and delivering the finest client experience. The Store Manager drives and maximizes business by working closely with all cross-functional partners, including Operations, Visual Merchandising, Human Resources, and Finance, to set up their store and team for success. 

Salary range is typically $50,000 - $65,000 per annum, with additional incentive earnings available. Compensation is based on relevant experience, job-related skills, location, and performance. Candidates who bring exceptional, directly transferable skills and experience may be considered for the top of the wage range. Employee perks can include a comprehensive benefits package, generous discounts, a Friends & Family program, a fitness allowance, contests, and the opportunity to work in a dynamic, growth-focused environment.

Duties and responsibilities include:

• Lead and support a team of 7-10 employees through delegation, open dialogue, career-oriented discussions, and regular performance management and evaluation
• Meet sales targets while developing and maintaining exceptional client relationships
• Turn casual shoppers into loyal clients through genuine and reliable clientele practices
• Manage client expectations with client returns and repairs through prompt repair service turnaround
• Identify and prioritize store needs to accomplish business objectives efficiently and effectively
• Act as ambassador of the gravitypope brand both in and outside of work through positive community involvement
• Oversee stocking shelves and shipping and receiving to ensure efficient inventory movement
• Maintain a safe, clean, organized and saleable showroom and stockroom
  Recruit, onboard, train and schedule employees as needed
• Prioritize administrative work so deadlines can be met without the compromise of sales
• Evaluate and alter work processes to maximize efficiency
• Manage a budget and oversee store maintenance
• Eliminate loss through effective loss prevention practices and incident reporting
• Ensure timely processing of all product to ship and E-Commerce curbside pickup orders

The ideal candidate would possess the following qualifications:

• Minimum 3 years of experience in a retail environment
• Minimum 2 years of experience in a managerial role
• Post-secondary degree or diploma in a related field would be considered an asset
• Proficiency with Microsoft Office applications
• Experience with integrated retail and point of sales software platforms is an asset
• Familiarity with gravitypope product, clientele, and brand
  Excellent communication and client service skills
• Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
• High attention to detail
• Strong understanding of the retail industry

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

The Stock & Fulfillment Specialist helps facilitate sales by fulfilling online orders and picking product for customer requests in store. They assist the shipping and receiving team with the efficient flow of merchandise from receipt to distribution. They help ensure all areas of warehouse are being used efficiently to facilitate sales. The Stock & Fulfillment Specialist also assists the photography team with organizing and preparing inventory as it comes to and from shoots.  They are responsible for keeping accurate records and routing interoffice communications.

Wage range is typically $17.85 – $20.00 per hour. Compensation is based on position responsibilities, relevant experience, job-related skills, location, and performance. Candidates who take on advanced responsibilities and who bring exceptional, directly transferable experience may be considered for the top of the wage range. Employee perks can include a comprehensive benefits package, generous discounts, a Friends & Family program, a fitness allowance, contests, and the opportunity to work in a dynamic, growth-focused environment.

Duties and responsibilities include:

• Generate and print waybills utilizing Shipstation
• Fulfill online orders promptly and accurately, ensuring quality control and proper packaging
• Organize and verify incoming and outgoing goods, and document all variances appropriately
• Clean and prepare all product for processing, paying attention to shop wear and how product is packaged, and maintaining client satisfaction by communicating all product damages to the Online Service Team promptly
• Support receiving by organizing goods, unpacking shipments, and condensing shelves
• Maintain accurate records in Smartsheets, Retail-1/POS, and digital logs
• Assist with product preparation for ecommerce photoshoots and studio organization
• Maintaining a clean and organized web office/ stockroom

The ideal candidate would possess the following qualifications:

• 1+ years of experience in shipping/receiving, fulfillment, or a similar role
• 1+ years experience in a fashion retail setting preferred
• Excellent organizational skills, high level of accuracy and attention to detail
• Ability to multitask, prioritize and stay focused in a busy environment
• Skilled at maximizing productivity with minimum supervision
• Positive attitude, proactive approach, and ability to problem solve
• Capable of working independently and with others in a collaborative process
• Proficient to strong computer skills
• Ability to lift up to 50lbs
• Familiarity with Microsoft 365 applications, Retail-1, and/or Shipstation an asset

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume.

The company Stylist & Production Assistant supports gravitypope brand identity through considered representation of products that will aid in their selling. They are an expert in company product knowledge and understand brand adjacency within gravitypope selection of goods, as well as product fit and materials. They keep on top of industry trends, collaborating with sales, marketing, photography, and buying teams to ensure the presentation of products resonates with gravitypope clients.

The Stylist prepares and organizes product before and after productions, ensuring accurate inventory movement. They are detail oriented and able to manage the timely handling of a high volume of products. They also book models/talent for productions, ensuring varied representation with productions. They work as an ambassador for gravitypope by maintaining positive relationships with fellow employees and external partners.   

Wage range is typically $20-23 per hour. Compensation is based on relevant experience, job-related skills, location, and performance. Candidates who bring exceptional, directly transferable skills and experience may be considered for the top of the wage range. Employee perks can include a comprehensive benefits package, generous discounts, a Friends & Family program, a fitness allowance, contests, and the opportunity to work in a dynamic, growth-focused environment.

Duties and responsibilities include:

On-set Styling

• Create on-brand outfits that are commercially accessible and showcases product quality in a stylized manner 
• Ensure proper fit on model during shoots, so products are best
• Stay alert on set to catch product issues such as creasing, flipped collars, pants caught on shoes, etc.
• Ensure footwear and accessories are well considered with all outfits. Be aware of brand adjacency between clothing and footwear/accessories
• Ensure important details are captured that aid in selling item online
• Ensure all merchandise is prepared and on set for time of shoot
• Help direct models to ensure natural poses and on-brand representation
• Flexible to occasionally assist on shoots outside of normal work hours
• Set up product and tabletop styling when required for off-model production

Product Organization & Inventory Management 

• Oversee handling of merchandise while in studio’s possession, ensure product is received and returned in good condition. Ensure product is transported to locations in a safe manner.
• Manage all pulls and preparation of merchandise prior to shoots. Document product for easy image identification
• Prepare product prior to production by organizing the styling area to ensure quick outfit changes. Unbox/unwrap footwear & accessories, tape soles, steam and hang clothing in order by look, remove and safely store tags, organize outfits in garment bags

Other

• Provide thoughtful model recommendations and coordinate model bookings for e commerce and creative photo shoots
• Regular review styling and lookbooks from designers that gravitypope carries to ensure understanding of each brands aesthetic and intended representation of their products Communicate with marketing and buying teams to ensure appropriate product is pulled/styled for promotional purposes
• Provide input on concepts using a stylists' eye and use product knowledge to advise on production look and feel
• Contribute to creative photography brainstorming with photo/marketing teams
• Assist in scheduling and prioritizing creative projects based on studio workflow
• Regularly review new clothing uploads and note what can be improved. Seek feedback from buyers, marketing, retail teams on product styling
  

The ideal candidate would possess the following qualifications:

• 3+ years of fashion styling experience in both studio and on-location environments
• Experience with styling on still-life/product productions
• Experience in fashion retail sales is preferred
• Excellent understanding of textiles and materials
• High attention to detail
• Experience with Shopify is an asset
• Experience with Smartsheet is an asset
• Able to multitask and prioritize, as well as ensure a high quality of work completed while reaching targets
• Able to work in an environment in which the workload and demand increases during periods of high receiving
• Able to respond well to feedback with a willingness to learn and develop in this role
  

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

Client Service team members within our Vancouver locations are responsible for creating an atmosphere on the sales floor that fosters client connection, retention, and loyalty. Full and Part Time opportunities are available. Weekend availability is required.

Wage range is typically $17.85 – $20.00 per hour, with additional sales incentive earnings available. Compensation is based on position responsibilities, relevant experience, job-related skills, location, and performance. Candidates who take on keyholder responsibilities and who bring exceptional, directly transferable experience may be considered for the top of the wage range. Employee perks can include a comprehensive benefits package, generous discounts, a Friends & Family program, a fitness allowance, contests, and the opportunity to work in a dynamic, growth-focused environment.

Duties and responsibilities include:

• Providing exceptional customer service at all times
• Developing, maintaining, and growing a personal repeat client base
• Actively working to reach individual and store sales goals
• Staying up-to-date on all product knowledge, company information, promotions, and campaigns
• Performing store operational duties, such as cleaning, stocking shelves, shipping and receiving, as required
• Acting as an ambassador and bringing positive recognition to the gravitypope brand

The ideal candidate would possess the following qualifications:

• 1+ years experience in an elevated service environment
• 1+ years experience in a fashion retail setting preferred
• Superior customer service skills
• Genuine love of fashion
• Familiarity with gravitypope’s product, clientele, and brand
• Proficient computer skills
• Strong written and verbal communication and interpersonal skills
• Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
• High attention to detail
• Self motivated and goal oriented
• Capable of working independently and with others in a collaborative process

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

Shipping & Receiving team members within our Vancouver locations are part of a team responsible for all shipping & receiving aspects to support the sales teams. Full and Part Time opportunities are available.

Wage range is typically $17.85 – $20.00 per hour. Compensation is based on position responsibilities, relevant experience, job-related skills, location, and performance. Candidates who take on Shipping & Receiving Lead responsibilities and who bring exceptional, directly transferable experience may be considered for the top of the wage range. Employee perks can include a comprehensive benefits package, generous discounts, a Friends & Family program, a fitness allowance, contests, and the opportunity to work in a dynamic, growth-focused environment.

Duties and responsibilities include:

• Timely completion of incoming and outgoing transfers between gravitypope locations
• Packing up and shipping out ecommerce web consolidations
• Efficiently condensing product in the stock room to maximize space
• Ensuring accurate inventory records and documentation through provided company resources
• Maintaining a clean and organized stockroom
• Completing store-to-store client transfers daily
• Completing weekly outstanding transfer log & reconciliation
• Completing time sensitive tasks such as Return Authorizations or Re-tickets

The ideal candidate would possess the following qualifications:

• 1+ years experience in a shipping/ receiving position
• 1+ years experience in a fashion retail setting preferred
• Excellent organizational skills, high level of accuracy and attention to detail
• Ability to multitask, prioritize and stay focused in a busy environment
• Skilled at maximizing productivity with minimum supervision
• Positive attitude, proactive approach, and ability to problem solve
• Capable of working independently and with others in a collaborative process
• Proficient to strong computer skills
• Ability to lift up to 50lbs

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.