gravitypope is independently owned and has boutiques across Canada that provide an extensive array of carefully chosen, beautiful, unique and handcrafted collections of footwear, clothing and accessories, gathered from all over the world. Our team is passionate about service, design, quality, materials, and manufacturing processes. Learn more.
gravitypope is an equal opportunity employer, where everyone has the chance to provide feedback and ideas across departments. We offer a variety of competitive benefits including medical coverage and a generous employee discount. If this sounds like the type of culture you thrive in, we invite you to apply to join our diverse, tight-knit team of smart, creative and passionate people.
CURRENTLY RECRUITING
ACCOUNTS PAYABLE LEAD
FULL TIME
EDMONTON
Interested candidates are invited to complete the application form and attach their resume.
Our Edmonton Support Office is looking for the right individual to fill the key role of Accounts Payable Lead. This position is responsible for overseeing the accounts payable team, ensuring the accuracy of the accounts payable subledger, performing full cycle accounts payable accounting functions for all of gravitypope’s operating companies, and for providing support to other members of the Finance & Accounting Team. This position will work directly to improve the processes, procedures and activities of the accounts payable department and requires regular interaction with other internal departments. A successful Accounts Payable Lead should be familiar with all general accounting procedures, be very detail-oriented and have a desire to collaborate and assist other members within the organization. Experience with MS Business Central is an asset.
Duties and responsibilities include:
- Oversee and assist the accounts payable team with all accounts payable related functions
- Process and match a high volume of invoices in both domestic and foreign currencies
- Investigating and resolving purchase order, invoice, or payment discrepancies
- Facilitate weekly cheque runs and process electronic payments and wire transfers
- Monitoring payment due dates and ensuring time sensitive payments are processed efficiently
- Ensure proper approval of all invoices and follow-up on credit requests and other outstanding AP issues
- Responding to phone and email correspondence from internal and external parties in a professional and timely manner
- Reconciling vendor and general ledger accounts and generating related adjustments or entries as required
- Update cash and currency projections and prepare weekly accounts payable related financial reports for the CEO and Director of Finance
- Assist with performing various clerical duties such as preparing correspondence, sorting mail, data entry, and filing as needed
The ideal candidate would possess the following qualifications:
- Bachelor's Degree in Accounting/Commerce/Business Administration
- 4+ years in a dynamic accounting environment, including experience in a senior Accounts Payable role
- Comprehensive knowledge of accounting principles, rules, and internal controls
- Demonstrated abilities in coordinating priorities and adhering to rigid time schedules
- Able to perform complex account reconciliations
- Advanced proficiency with accounting software and Microsoft 365/Office suite. Experience with MS Business Central would be an asset.
- Excellent numerate and analytical skills. High level of accuracy and attention to detail.
- Exceptional written and verbal communication and interpersonal skills
- Ability to prioritize workloads and the flexibility to manage multiple tasks and deadlines.
- Self-motivated and driven to continuously improve and add value to the organization.
- Strong understanding of the retail industry
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
ASSISTANT ECOMMERCE MANAGER
FULL TIME
EDMONTON
Interested candidates are invited to complete the application form and attach their resume.
gravitypope is looking for the right individual to fill the key role of Assistant Ecommerce Manager, based out of our Edmonton Ecommerce office. The Assistant Ecommerce Manager helps oversee Ecommerce operations and team performance to support gravitypope’s online sales growth. The Assistant Ecommerce Manager ensures a high standard of customer service and order efficiency. They are responsible for leading a team with proactive, quick, and clear communication that aids in providing a superior user experience. They recruit, onboard, and oversee training of new employees. They collaborate cross departmentally to streamline processes and ensure smooth order fulfillment throughout the organization.
The Assistant Ecommerce Manager plays a large role in developing the skills and competencies of the Ecommerce Team to facilitate department growth. They focus on developing long term, career-oriented employees through ongoing performance management and training. They are responsible for maintaining both the morale and physical workspace of the Edmonton Ecommerce Office, supporting a positive and high-functioning atmosphere.
Duties and responsibilities include:
- Ensure client phone, chat and email messages are responded to quickly and effectively
- Mitigate service and product complaints through positive, but economical, resolutions. Escalate unresolved complaints in a detailed and timely manner
- Ensure clients are sent regular updates on order status, help mitigate complaints on order delays and errors through proactive communication
- Liaison with retail locations to ensure a seamless omnichannel experience for the client
- Manage morale by instilling and demonstrating a strong business ethic when attending to client and employee needs
- Ensure employees adhere to company Code of Conduct and report employee concerns to supervisor and Human Resources
- Train team to provide outstanding customer service, delegate daily tasks, conduct bag checks, sign off on timecards, and fill out absence or late records
- Complete monthly check-ins, goal setting and annual performance reviews with direct reports
- Evaluate and alter work processes in collaboration with Operations
The ideal candidate would possess the following qualifications:
- 3+ years experience in a retail environment
- 2+ years in Ecommerce environment
- 1+ years’ experience in a management role
- Excellent communication and customer service skills
- Strong ability to negotiate and find agreeable solutions
- Proficiency with Microsoft Office applications
- Experience with Smartsheets, Shopify, and chat applications is an asset
- Proven ability to manage multiple priorities, as well as ensure a high quality of work completed within an acceptable timeframe
- Ability to delegate effectively
- Excellent numerate and analytical skills
- Strong written and verbal communication skills
- High attention to detail
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
CLIENT SERVICE ASSOCIATE
FULL TIME
EDMONTON
Interested candidates are invited to complete the application form and attach their resume.
gravitypope is looking for applicants to fill the key role of full time Client Service Associate at our Edmonton footwear location. This role is responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty.
Duties and responsibilities include:
- Providing exceptional customer service at all times
- Developing, maintaining, and growing a personal repeat client base
- Actively working to reach individual and store sales goals
- Staying up-to-date on all product knowledge, company information, promotions, and campaigns
- Performing store operational duties, such as cleaning and stocking, as required
- Acting as an ambassador and bringing positive recognition to the gravitypope brand
The ideal candidate would possess the following qualifications:
- Superior customer service skills
- Genuine love of fashion
- Familiarity with gravitypope’s product, clientele, and brand
- Basic to intermediate computer skills
- Strong written and verbal communication and interpersonal skills
- Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
- High attention to detail
- Self motivated and goal oriented
- Capable of working independently and with others in a collaborative process
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
CLIENT SERVICE ASSOCIATE
FULL TIME
CALGARY
Interested candidates are invited to complete the application form and attach their resume.
gravitypope is looking for applicants to fill the key role of full time Client Service Associate at our Calgary location. This role is responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty.
Duties and responsibilities include:
- Providing exceptional customer service at all times
- Developing, maintaining, and growing a personal repeat client base
- Actively working to reach individual and store sales goals
- Staying up-to-date on all product knowledge, company information, promotions, and campaigns
- Performing store operational duties, such as cleaning and stocking, as required
- Acting as an ambassador and bringing positive recognition to the gravitypope brand
The ideal candidate would possess the following qualifications:
- Superior customer service skills
- Genuine love of fashion
- Familiarity with gravitypope’s product, clientele, and brand
- Basic to intermediate computer skills
- Strong written and verbal communication and interpersonal skills
- Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
- High attention to detail
- Self motivated and goal oriented
- Capable of working independently and with others in a collaborative process
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
PHOTO ASSISTANT
PART TIME
VANCOUVER
Interested candidates are invited to complete the application form and attach their resume.
Our Vancouver Support Office is looking for the right individual to fill the key role of part time Photo Assistant. This position is responsible for proficient and timely completion of image processing and product photography. They must have a strong interest in ecommerce photography and photo editing while being mindful of current fashion trends. This role supports the entire photography team to ensure project deadlines are met while maintaining a clean and organized workspace. They also assist in production of in studio photoshoots. They are organized, energetic, positive and eager to learn gravitypope’s expansive product selection while gaining professional experience working with photographers and creatives.
Duties and responsibilities include:
- Assist team in meeting deadlines through image processing
- Source imagery for products and log using excel
- Edit, crop and resize images according to website editing guidelines
- Ensure images are culled, edited, and uploaded to Shopify within 3 business days of being shot. Archive and organize all processed and unprocessed imagery according to company guidelines
- Source, prepare and organize product to be shot in the Ortery (imaging machine) or with in-studio photography set up.
- Set up lighting and composition to ensure products are represented accurately, in line with company guidelines
- Photograph products using the Ortery Photobench while maintaining a high level of accuracy and technical detail.
- Assist with product uploads on Shopify, ensuring image sizes and cropping are consistent through product pages and product detail pages have suitable number of images showing various angles
- Regularly audit product pages on website to ensure high image quality and consistency.
- Provide constructive feedback on imagery requiring revisions or reshoots and suggestions on how to improve website functionality or increase productivity of department
- Maintain studio cleanliness and organization. Ensure all technical equipment is maintained and operational
- Receive/confirm in footwear, clothing, and accessories in a timely manner to maintain inventory accuracy between all locations and request and create transfers for product needing to be photographed
- Other duties as required
The ideal candidate would possess the following qualifications:
- 1 - 3 years experience in a similar role
- Experience with studio lighting, product photography, and photo editing is essential
- Completion of post-secondary degree/diploma/certificate in photography or related field is an asset
- Proficient with Adobe Photoshop, Lightroom and Bridge, and Microsoft Office applications
- Experience working with Capture One
- Experience with Shopify and Smartsheets is an asset
- Strong verbal communication and interpersonal skills
- Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
- High attention to detail
- Interest in the retail fashion industry and trends
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
WAREHOUSE SHIPPING & RECEIVING ASSOCIATE
FULL TIME
VANCOUVER
Interested candidates are invited to complete the application form and attach their resume.
gravitypope is looking for the right individual to fill the key role of part time Warehouse Stock Associate, based out of our Vancouver Support Office. The Warehouse Stock Associate is responsible for maintaining accurate inventory and facilitating timely movement of goods in and out of the warehouse.
Duties and responsibilities include:
- Load, unload, sort, and move shipments by hand or using material handling equipment
- Compare shipment contents with records to verify accuracy, perform spot checks of goods received to determine quality and identify description errors
- Pick, clean and pack online orders as required
- Pick and transfer product to retail stores as per customer requests
- Ticket and distribute product in a timely manner
- Efficiently condense product in the stock room to maximize space
- Ensure accurate inventory records and documentation through provided company resources
- Document any damaged shipments and report lost cartons or shipments
- Complete time sensitive tasks such as Return Authorizations or Re-tickets
- Maintain safe working conditions and keep shipping area and aisles clean, free of debris, and organized
- Additional duties as per job requirements
The ideal candidate would possess the following qualifications:
- 1 – 3 years experience in a similar role
- Excellent organizational skills, high levels of accuracy, and attention to detail
- Proactive and able to problem solve
- Ability to multitask, prioritize and stay focused
- Maximize productivity with minimum supervision
- Positive attitude
- Good interpersonal communication
- Basic POS and Microsoft Office skills
- Experience with Shopify and Smartsheets an asset
- Ability to lift up to 50lbs
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
SHIPPING & RECEIVING ASSOCIATE
FULL TIME
VANCOUVER
Interested candidates are invited to complete the application form and attach their resume.
gravitypope is looking for the right individual to fill the key role of full time Shipping & Receiving Associate at our Vancouver Kitsilano footwear location. The Shipping & Receiving Associate is responsible for all shipping & receiving aspects to support the sales teams. A valid driver's license is preferred. The general schedule for the position is Monday - Friday, but flexibility is required.
Duties and responsibilities include:
- Timely completion of incoming and outgoing transfers between gravitypope locations
- Packing up and shipping out ecommerce web consolidations
- Efficiently condensing product in the stock room to maximize space
- Ensuring accurate inventory records and documentation through provided company resources
- Maintaining a clean and organized stockroom
- Completing store-to-store client transfers daily
- Completing weekly outstanding transfer log & reconciliation
- Completing time sensitive tasks such as Return Authorizations or Re-tickets
- Additional duties as per job requirements
The ideal candidate would possess the following qualifications:
- Possess excellent organizational skills
- High level of accuracy and attention to detail
- Pro-active and able to problem solve
- Ability to multitask, prioritize and stay focused in a busy environment
- Maximize productivity with minimum supervision
- Positive attitude
- Good interpersonal communication
- Basic POS and Microsoft Office skills
- Ability to lift up to 50lbs
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
CLIENT SERVICE PROFESSIONAL - KEYHOLDER
FULL TIME
VANCOUVER
Interested candidates are invited to complete the application form and attach their resume.
gravitypope is looking for full time applicants to fill the key role of Client Service Professional - Keyholder at our Kitsilano Tailored Goods and Gastown locations. The Client Service Professional is a senior member of the gravitypope team who demonstrates a high level of client service, personal sales and product expertise. The Client Service Professional is responsible for assisting the management team with daily maintenance and appearance of interior and exterior areas of the store as well as aspects of daily administrative operations. Weekday availability is required.
Duties and responsibilities include:
- Demonstrate excellent clientele building skills consisting of promptly greeting , building trust, carefully listening, competently communicating, properly fitting, expert product knowledge and sales ability
- Developing, maintaining, and growing a personal repeat client base
- Actively working to reach both individual and store sales goals
- Monitor sales performance against store goals to ensure progress is being made and action is taken as necessary
- Support online order pickup and processing to ensure smooth client experience
- Staying up to date on all product knowledge, company information, promotions, and campaigns
- Performing store operational duties such as cleaning, stocking shelves, shipping and receiving
- Mentor Client Service Associates through training and collaboration
- Oversee daily administrative tasks like cash counts and opening and closing duties
- Act as an ambassador, bringing positive recognition to the gravitypope brand
The ideal candidate would possess the following qualifications:
- Have a proven track record of excellent clientele building skills that translate to sales
- Post-secondary degree or diploma in a related field an asset
- Minimum 1 year experience in a retail environment
- Previous leadership or management experience an asset
- Initiative to independently stay productive and reach goals
- Ability to converse and build rapport with clients and co-workers
- Capable of working independently and with others in a collaborative process
- Proficiency with computers and Microsoft 365 programs
- Experience with integrated retail and point of sales software platforms an asset
- Excellent communication and client service skills
- High attention to detail and surrounding environment
- Strong understanding of the retail industry
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
ONLINE FULFILLMENT SPECIALIST
FULL TIME
TORONTO
Interested candidates are invited to complete the application form and attach their resume.
gravitypope is looking for applicants to fill the key role of Online Fulfillment Specialist, in our Toronto location. The Online Fulfillment Specialist is responsible for online orders processed through Toronto. They help ensure effective sourcing and routing for Toronto-based online orders. They ensure open and clear communication with the Ecommerce department and strive to continuously streamline the fulfillment process to exceed client expectations. They also assist with all other shipping and receiving responsibilities at the store, as needed.
Duties and responsibilities include:
- Facilitating order fulfillment through the Toronto location
- Generating packing lists, waybills, and package orders to company standards
- Following up on all web pull requests in a timely manner
- Logging all order updates on Ecommerce Order Smartsheet
- Arranging, organizing, logging, and monitoring in store pickups
- Regularly following up with Edmonton Ecommerce Team about outstanding orders
- Helping Toronto store with organizing and monitoring in store pickups
- Communicating and problem solving with other locations in an open and prompt manner
- Ensuring packing and processing supplies are stocked and ordered as required
- Maintaining a clean and organized workspace
- Assisting with product uploads as directed by the Ecommerce Merchandiser
- Other duties to support the Toronto shipping/receiving team as required
The ideal candidate would possess the following qualifications:
- 1 years + of experience in a relatable field such as order fulfillment or shipping/receiving
- Experience with Microsoft Teams and Smartsheets is an asset
- Experience with Shopify and Shipstation is an asset
- Ability to work independently and provide written updates on workflow
- Ability to multi-task and prioritize while ensuring a high quality of work is completed on time
- Flexibility to assist other departments during periods of low online order volume
- Excellent numerate and analytical skills
- Strong written and verbal communication skills
- High attention to detail
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
SHIPPING & RECEIVING ASSOCIATE
FULL TIME
TORONTO
Interested candidates are invited to complete the application form and attach their resume.
gravitypope is looking for the right individual to fill the key role of full time Shipping & Receiving Associate at our Toronto location. The Shipping & Receiving Associate is responsible for all shipping & receiving aspects to support the sales teams.
Duties and responsibilities include:
- Timely completion of incoming and outgoing transfers between gravitypope locations
- Packing up and shipping out ecommerce web consolidations
- Efficiently condensing product in the stock room to maximize space
- Ensuring accurate inventory records and documentation through provided company resources
- Maintaining a clean and organized stockroom
- Completing store-to-store client transfers daily
- Completing weekly outstanding transfer log & reconciliation
- Completing time sensitive tasks such as Return Authorizations or Re-tickets
- Additional duties as per job requirements
The ideal candidate would possess the following qualifications:
- Possess excellent organizational skills
- High level of accuracy and attention to detail
- Pro-active and able to problem solve
- Ability to multitask, prioritize and stay focused in a busy environment
- Maximize productivity with minimum supervision
- Positive attitude
- Good interpersonal communication
- Basic POS and Microsoft Office skills
- Ability to lift up to 50lbs
gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.