In-Store Pick Up

In-Store Pick Up Instructions

Note: Some discounted items may not be available for in-store pickup.

1. At checkout, select "In-Store Pickup" as your Shipping method.
2. You will receive three separate emails:
1. An initial Order Confirmation email letting you know we received your order.
2. An In-Store Pickup Stock Confirmation when your order inventory has been confirmed.
3. An Order Ready for Pickup notification one the order has been set aside at the requested gravitypope location.
3. Head in-store and present the following to one of our associates for verification so they can release the order:
1. Your online order number.
2. The credit card used to pay for the online order.
3. Your valid photo identification.
4. After the product has been picked up, you will receive a successful order delivery email.

Important Information

• Photo ID and credit card must match the online order.
• Pick up confirmation may be delayed due to inventory location. If your item(s) are not available in your city, they will be transferred to your pick-up location free of charge.
• All in-store pick up orders are subject to a paper bag fee of $0.25.
• Orders eligible for a return will have 7 days for a refund and 21 days for a store credit.

Questions?

Please visit our Frequently Asked Questions page.

Contact Us

Email: [email protected] +1 780 989 1637