Careers

Interested candidates are invited to complete the application form and attach their resume. 

gravitypope is looking for the right individual to fill the key role of Store Manager in our Calgary location. This role is responsible for growing profitability by leading all aspects of daily and strategic operations within their location. They oversee all employees within their location to maximize effectiveness and reach objectives. 

This position is suited to a leader who is passionate and hands-on when it comes to driving business and delivering the finest client experience. The Store Manager drives and maximizes business by working closely with all cross-functional partners, including Operations, Visual Merchandising, Human Resources, and Finance, to set up their store and team for success. 

This role is also eligible for sales incentive earnings in addition to base pay. Compensation is based on relevant experience, job-related skills, location, and performance. Additional employee perks available can include a comprehensive benefits package, generous employee discount, Friends & Family program, annual fitness allowance, contests, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results. 

Duties and responsibilities include:

• Lead and support a team of 15-20 employees through delegation, open dialogue, career-oriented discussions, and regular performance management and evaluation
• Meet sales targets while developing and maintaining exceptional client relationships
• Turn casual shoppers into loyal clients through genuine and reliable clientele practices
• Manage client expectations with client returns and repairs through prompt repair service turnaround
• Identify and prioritize store needs to accomplish business objectives efficiently and effectively
• Act as ambassador of the gravitypope brand both in and outside of work through positive community involvement
• Oversee stocking shelves and shipping and receiving to ensure efficient inventory movement
• Maintain a safe, clean, organized and saleable showroom and stockroom
• Recruit, onboard, train and schedule employees as needed
• Prioritize administrative work so deadlines can be met without the compromise of sales
• Evaluate and alter work processes to maximize efficiency
• Manage a budget and oversee store maintenance
• Eliminate loss through effective loss prevention practices and incident reporting
• Ensure timely processing of all product to ship and E-Commerce curbside pickup orders to and from the Toronto location. 

The ideal candidate would possess the following qualifications:

• Minimum 3 years of experience in a retail environment
• Minimum 2 years of experience in a managerial role
• Post-secondary degree or diploma in a related field would be considered an asset
• Proficiency with Microsoft Office applications
• Experience with integrated retail and point of sales software platforms is an asset
• Familiarity with gravitypope product, clientele, and brand
• Excellent communication and client service skills
• Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
• High attention to detail
• Strong understanding of the retail industry 

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume.

gravitypope is looking for the right individual to fill the key role of Merchandise Assistant, based in our Edmonton Support Office. The Merchandise Assistant is responsible for supporting the Merchandise Department with executing tasks related to order management, receiving, allocations and analysis. The ideal candidate is enthusiastic, positive, and a resourceful self starter who continually seeks opportunities to enhance company procedures and to achieve corporate goals.  

Compensation is based on relevant experience, job related skills, location, and performance. Additional employee perks that may be available include a comprehensive benefits package, generous employee discount, Friends & Family program, annual fitness allowance, contests, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

Duties and responsibilities include:

• Order management tasks, including the verification of order confirmations, invoices and packing lists, preparation of Purchase Order (PO) drafts and entering POs into the IMS
• Ensure PO past cancel dates are reported and cancelled monthly as required
• Identify and report vendor mis-shipments, late shipment of goods, pricing errors and description errors
• Back-office receiving of product into the IMS
• Report receiving summary packages to Accounts Payable
• Inventory correction and maintenance 
• Execute allocation, stock rebalance, and seasonal-flip transfers
• Assist with preparation of Buying Summary reports
• Compile data for various routine and ad hoc reports
• Enter product markdowns 
• Prepare and log documentation for credit requests
• Submit credit requests and arrange return of goods to vendor 
• Maintain damage and non-damage credit logs
• File maintenance and other administrative tasks as required
• Manage vendor portfolios as assigned
• Additional reporting as assigned
• Organize physical product in warehouse as required
  

The ideal candidate would possess the following qualifications:

• Post secondary degree or diploma in a related field
• 1 - 3 years’ retail experience
• Retail merchandise buying experience is an asset
• Advanced Excel skills and proficiency with Microsoft Office applications
• Experience with integrated retail and point of sale software platforms an asset
• Excellent numerate and analytical skills
• Strong written and verbal communication and interpersonal skills
• Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
• High attention to detail
• Strong understanding of the retail industry

Join the Team!

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

Our Edmonton Ecommerce Office is looking for the right individual to fill the key role of Online Service Specialist.

The Online Service Specialist fosters positive client relationships through proactive, quick, and clear communication with online clients. They identify client needs and present honest opportunities for upselling and cross-selling. They are invested in learning about gravitypope’s vast product selection to make tailored recommendations to clients. They provide support to the Online Fulfillment team as needed to ensure service expectations are met.

The ideal candidate has experience in online sales and customer service with a desire to work in the fashion industry. They are organized, energetic, positive, and eager to learn about gravitypope’s expansive product selection while gaining experience in omnichannel retail.

Compensation is based on relevant experience, job-related skills, location, and performance. Additional employee perks available can include a comprehensive benefits package, generous employee discount, Friends & Family program, annual fitness allowance, contests, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results. 

Duties and responsibilities include:

• Facilitating order fulfillment through Identify and assess client needs to achieve satisfaction
• Ensure client phone, chat and email messages are responded to quickly and effectively
• Help maintain email inbox organization to ensure all queries are responded to in a timely manner
• Ensure clients are sent regular updates on order status, help mitigate complaints on order delays and errors through proactive communication
• Liaison with retail locations to ensure a seamless omnichannel experience for the client
• Notify fulfillment team of order changes, cancellations and exchange requests
• Contribute to a positive work environment
• Support order fulfillment team as required

The ideal candidate would possess the following qualifications:

• 1 years + of experience in customer service
• Excellent written and verbal communication skills
• Strong ability to negotiate and find agreeable solutions
• Experience with Shopify and chat applications is an asset
• Ability to work independently
• Ability to multi-task and prioritize while ensuring a high quality of work is completed on time
• Excellent numerate and analytical skills
• High attention to detail
• Experience with Microsoft Teams and Smartsheets is an asset
• Experience with Shipstation or courier services is an asset

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

Our Edmonton Support Office is looking for the right individual to fill the key role of Accounting Clerk. This position is responsible for performing a variety of accounting, finance and administrative tasks for all of gravitypope’s operating companies and for providing direct support to other members of the Finance & Accounting Team. This role requires regular interaction with other internal departments. A successful Accounting Clerk should be familiar with all general accounting procedures, be very detail-oriented and have a desire to collaborate and assist other members within the organization.

Compensation is based on relevant experience, job-related skills, location, and performance. Additional employee perks available can include a comprehensive benefits package, generous employee discount, Friends & Family program, annual fitness allowance, contests, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

Duties and responsibilities include:

• Full-cycle accounting including preparation of monthly journal entries, bank reconciliation, daily sales entries and other month-end/year-end closing work as assigned
• Support the coordination and accuracy of all Balance Sheet accounts and monthly reconciliations, including the preparation of month end working papers
• Reconciling general ledger accounts and creating adjusting journal entries as assigned
• Assist with financial analysis, financial reporting and other accounting projects
• Support Accounts Payable processes, including cost analysis, vendor account reconciliation, invoice coding, invoice entry, and payment processing
• Maintain accounting filing system including paper and electronic invoices, general accounting data and related documents for balance sheet accounts
• Performing various administrative duties such as preparing correspondence, sorting mail, data entry, and filing

The ideal candidate would possess the following qualifications:

• Minimum post secondary degree in Accounting is required. Extensive accounting experience in lieu of degree may be considered.
• 2+ years in a dynamic accounting environment, including experience in accounts payable, payroll, reporting, and financial analysis
• Extensive knowledge of accounting principles, rules, and internal controls
• Demonstrated ability to accurately calculate, post and correct accounting records
• Able to perform moderate to complex account reconciliations
• Advanced proficiency with accounting software and Microsoft 365/Office suite
• Excellent numerate and analytical skills. High level of accuracy and attention to detail.
• Strong written and verbal communication and interpersonal skills
• Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe.

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

gravitypope is looking for the right individual to fill the key role of full or part time Client Service Professional. This is a senior member of the team who demonstrates a high level of client service, personal sales and product expertise. They are responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty, as well as assisting the management team with aspects of daily administrative operations.

This role is also eligible for sales incentive earnings in addition to base pay. Compensation is based on relevant experience, job-related skills, location, and performance. Additional employee perks available include a comprehensive benefits package, generous employee discount, Friends & Family program, annual fitness allowance, contests, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

Duties and responsibilities include:

• Demonstrating excellent client service skills consisting of promptly greeting clients, building trust, carefully listening, competently communicating, properly fitting, expert product knowledge and sales ability
• Developing, maintaining, and growing a personal repeat client base
• Actively working to reach both individual and store sales goals
• Monitoring sales performance against store goals to ensure progress is being made and action is taken as necessary
• Staying up to date on all product knowledge, company information, promotions, and campaigns
• Performing store operational duties such as cleaning, stocking shelves, shipping and receiving
• Facilitating online ecommerce sales
• Assisting peers to meet and exceed client service expectation through training and collaboration
• Overseeing daily administrative tasks like cash counts and opening and closing duties
• Acting as an ambassador and bringing positive recognition to the gravitypope brand

The ideal candidate would possess the following qualifications:

• Superior customer service skills
• Genuine love of fashion
• Familiarity with gravitypope’s product, clientele, and brand
• Basic to intermediate computer skills
• Strong written and verbal communication and interpersonal skills
• Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
• High attention to detail
• Self motivated and goal oriented
• Capable of working independently and with others in a collaborative process

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

gravitypope is looking for the right individual to fill the key role of full or part time Client Service Associate. This role is responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty.

This role is also eligible for sales incentive earnings in addition to base pay. Compensation is based on relevant experience, job-related skills, location, and performance. Additional employee perks available include a comprehensive benefits package, generous employee discount, Friends & Family program, annual fitness allowance, contests, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

Duties and responsibilities include:

• Providing exceptional customer service at all times
• Developing, maintaining, and growing a personal repeat client base
• Actively working to reach individual and store sales goals
• Staying up-to-date on all product knowledge, company information, promotions, and campaigns
• Performing store operational duties, such as cleaning and stocking, as required
• Acting as an ambassador and bringing positive recognition to the gravitypope brand

The ideal candidate would possess the following qualifications:

• Superior customer service skills
• Genuine love of fashion
• Familiarity with gravitypope’s product, clientele, and brand
• Basic to intermediate computer skills
• Strong written and verbal communication and interpersonal skills
• Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
• High attention to detail
• Self motivated and goal oriented
• Capable of working independently and with others in a collaborative process

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Interested candidates are invited to complete the application form and attach their resume. 

gravitypope is looking for the right individual to fill the key role of full or part time Shipping & Receiving Associate. The Shipping & Receiving Associate is responsible for all shipping & receiving aspects to support the sales teams.

Compensation is based on relevant experience, job-related skills, location, and performance. Additional employee perks available include a comprehensive benefits package, generous employee discount, Friends & Family program, annual fitness allowance, contests, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

Duties and responsibilities include:

• Timely completion of incoming and outgoing transfers between gravitypope locations
• Packing up and shipping out ecommerce web consolidations
• Efficiently condensing product in the stock room to maximize space
• Ensuring accurate inventory records and documentation through provided company resources
• Maintaining a clean and organized stockroom
• Completing store-to-store client transfers daily
• Completing weekly outstanding transfer log & reconciliation
• Completing time sensitive tasks such as Return Authorizations or Re-tickets
• Additional duties as per job requirements

The ideal candidate would possess the following qualifications:

• Possess excellent organizational skills
• High level of accuracy and attention to detail
• Pro-active and able to problem solve
• Ability to multitask, prioritize and stay focused in a busy environment
• Maximize productivity with minimum supervision
• Positive attitude
• Good interpersonal communication
• Basic POS and Microsoft Office skills
• Ability to lift up to 50lbs

Join the Team! 

gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.